SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fashion Chance (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myfashionchance.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
VŠE v pořádku
Me encanto!!! La tela es muy suave, me quedo a la perfecto , las medidas corresponden , esta súper bien hecho y de buena calidad, no tiene olores y llego en 15 días a Mexico, recomiendo ampliamente al vendedor
Exactly as described very good quality! Highly recommend!
Thank you to the store, very professional sends fast product of good quality very happy woman.
zamówienie przyszło za 1,5 miesiąca. Zamówiłam 4 komplety. Jeden komplet zamówiłam błękitny, a przyszedł szary. Ten kolor też jest ładny. Pozostałe 3 były granatowego koloru. Natomiast jeden z kompletów miał inny odcień i lepsza tkaninę. Ogólnie polecam ten komplet piżam. Rozmiar w porządku, ja noszę S i zamówiłam sobie M.
Идеально!
everything is perfect
The product is satisfied. the quality is excellent, the body is pleasant. everything is super. one minus is electrified strongly, I think after washing will pass.
bellissimo
Everything came in perfect condition! The quality is excellent. The material itself is synthetic, but pleasant. The seams are even, there is no marriage. I really liked the kit. Recommend!
Cool quality cool set at a good price really liked thank you
Pajamas are cool, good fabric, beautiful cut, nice to dress, I'll order another color. I recommend this set, especially in black
Everything is fine
In my Russian 42 size (og-80, ot-68, ob-94, height 163 cm) came up size L, not in the guise. The length of the pants is suitable for low girls, if you are above 165 cm, then they will be short. The costume is beautiful and quality. Looks like in the photo. It is electrified of course, but from such a fabric it is always true, it is trifles. The straps can be adjusted. I ordered the same suit, only another color from another supplier, it was worse in quality. This sewing is better. In general, I'm happy. The order came in about 3 weeks.
Very beautiful set!!! It is a pity that the shorts are small in size 48-50. Panties back to back, I will lose weight))). The top of the whole approached, the figure is pear. My measurements are 100-86-115. Thanks for the quality and delivery
I'm delighted!! Very cool set, even separately go cups for T-shirts and combinations. You can insert at will. The quality is good, the fabric is silk, everything matches. At its S 85-65-88 took M, freely. Everything suits me. Thank you store for fast shipment!