SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fashion Chance (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myfashionchance.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered 8.01. And 20.02 got in the mail. I did not track and did not communicate with the store. Long did not ship and came the order arrival notifications to my country. For such money, the waistcoat is cool, fully corresponds to the description and picture, although I was pleasantly surprised that the waistcoat is more and more free than presented from the picture. Without smell, without obvious deffects, the threads are not torschat. It looks beautiful. Pleasant to the touch. Only I'm afraid can pellets appear, this quality of knitwear, but let's see after socks, then I'll add a review. Color "Tea Rose".
I did not really like that in the shoulders of little fabric, narrow, you can see the shoulder and shirt
This sweater vest is sooo cute! And has a great material! Wasn’t sure on what to expect but I’m truly impressed :) I prepping my outfit for tomorrow already and it even came with a plus gift from store.. thank you!!
Жилет очень мягкий.Полностью соответствует описанию.До Минска шёл 2,5 месяца.Продавец в качестве подарка положил резиночки,очень мило.
długa dostawa. kamizelka z miłego materialu
The vest is good, took L: 83-67-96, you could take a smaller size
,
Very good, came fast, communicative and quickly sent to Portugal! Recommend! Fantastic, buy the store
Awesome, the store put the cutting, very nice how much write out the first time gift
The iron is excellent, it looks beautiful, the size is accurate. The fabric is very pleasant. Everything is well sewn nowhere sticks out.
The sleeveless is beautiful, warm, excellent white color, pleasant and soft. The goods are satisfied.
Soft good reomendue
The vest came to Chita in 3 weeks. Quality is good, the store also put a gift))
Good quality, good vest. Got somewhere 2 weeks to Moscow.
Very satisfied with the order, the size 42-44 size L, what you need. Suitable for growth up to 165 cm. Fast delivery-12 days to Yoshkar-Ola
Cool
good quality, fits also good. i'm very happy about my purchase. fast delivery, good service. i recommand this store
Perfecto
I would like a little more authentic for growth 168. There are no complaints about quality
Did not receive
Vest cute very... only שלקח has 3 month to reach.
Soft, pleasant, 44R and height 160 cm just right. Delivered within a month. As a gift there was a small rubber for hair. Thanks, nice)
Oh, great. Very soft. I wear a Spanish M/L size and it's fine with me. Something shorter than I expected, but I'm tall (1,80). Happy with the product
Very soft! on my 157 (s) perfectly approached! came in about a month from the moment of order.
I like it, I was thin for me it turned out a good such an oversize vest. The quality is normal, in the shopping center it costs 2-3 times more expensive. But there was a waistcoat for a very long time, during this time several parcels managed to order and get