SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fashion Chance (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myfashionchance.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thinner than it seems in the photo, rather a neck scarf made of thin threads, light. In the spring, that's it.
Scarves liked, took two, the quality is factory, the seams are even, the size matches, the store recommend.
Excellent material. Beautifully finished with the colors not too flashy but well-coordinated, Avvolgevolissimo, all ok.
For the spring, what you need
Pleasant, soft does not slip, a little loose-may appear puffs. the coloring matches. The label says viscose.
Excellent scarf, pleasant to the touch Big enough
Excellent purchase, like materials, sizes and very fast in Brazil.
Chic Women's scarf. Scarf to the touch is pleasant and tender. The scarf flows in the hands. The scarf is not thick. The scarf is long enough. The lines are even, neat. Scarf is light as a stole. The scarf is very soft but does not crumple. Super scarf. The scarf is suitable for spring and autumn. The scarf corresponds to the description of the specified store. The scarf came very quickly in 12 days. The scarf came safe and sound. The scarf came in a branded celofan package. I take not the first scarf from this seller. I recommend to everyone this seller and this product.
Scarf of fine quality, bright coloring, fully corresponds to the description.
Chic, 100% viscose, light, but at the same time not very thin, perfectly lies down. Bright, the color scheme is very pleasant. Very satisfied!
2 th scarf that I always order as pretty and very good quality.
Very beautiful
A beautiful light spring scarf-scarf, came to the Rostov region for a month, did not communicate with the store-there was no need. Very long and wide, which is very convenient) the order is satisfied :)
Everything is fine. The scarf is very beautiful, as in the photo. Thin, large, will be warm. I'm very happy!
Mooie stof en kleuren ......heb er zelf en paar en een aantal kado gedaan .
A good scarf for the spring) the store put a rubber band for hair as a gift) a trifle, but nice) I recommend) thanks to the seller)
Stole liked, it can be worn in the spring, with a coat or jacket, and you can also indoors, beautifully draping. It's not hot, it shines a little. I liked it very much, I will order it in another color