We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of My Fashion Chance (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://myfashionchance.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Seems very good quality, 100%coton. Picture is very bright, accurate. I recommend
24 Feb 2020 23:57
The goods went very long, but I'm happy with the purchase. When the goods were delayed, I asked to extend the waiting time, the store kindly extended.
13 Feb 2020 16:54
Very nice! I recommend them
30 Jan 2020 09:54
Great dress! The daughter is delighted!
10 Jan 2020 07:18
The dresses came to Moscow within a month. Track tracked. The price per piece taking into account the coupon came out in 250R. The sewing quality is excellent. Threads do not stick out, the seams are well processed. The picture is not a sticker. I took on growth, so I do not know how to survive the washing, but I'm delighted. I recommend the store and the product.
10 Jan 2020 03:47
Good quality dress, cotton. Corresponds to the description
6 Jan 2020 07:26
Pretty dresses. Arrived very quickly, for 2 weeks. Quality is normal, for such a price the most it. The child is happy. On our growth 107 long. In my opinion goes in size.
3 Jan 2020 08:51
A little boy
18 Dec 2019 04:30
The color is not so bright and I ordered for 6 T 6 years and sent the size of L for increased Years 8 exactly ((
17 Dec 2019 10:29
Delivery a little more than a month to Moscow. the description corresponds. In front of synthetics, behind, on the sleeves and below the frill of cotton fabric. Cotton is not thin, thick enough. Quality is satisfied.
13 Dec 2019 18:29
Product arrived after a month of ordering it. Very nice design. Seams are very neat. Color is the same on the picture. My daughter loves it. Highly recommend the product.
10 Dec 2019 22:18
Dress Super thank you.
10 Dec 2019 09:03
On the growth of 120 took with a margin of 7 tons. A bit large, you could take 6 t and it would be exactly the size. The plump girl is excellent.
9 Dec 2019 08:31
Just like the picture. Fresh fabric for summer. I loved it and it came early. I recommend it
19 Nov 2019 06:01
Dresses as in the description, before synthetics, the size matches.