SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fashion Chance (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myfashionchance.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Height 176, the usual size of clothes L, took XL, pants and shorts perfectly fit
Pajamas are beautiful, the only very crumpled. But she is crazy beautiful, she ordered XL for size M and did not lose, she sits freely and comfortably)
Pajamas are cool. I go a week. Very pleased. I wear shorts at night. Bathrobe until I put on, it's hot at home
The quality of the goods is excellent, but it came with a small marriage.
6 days!! Fire! I ordered M and another color, turned out to be short pants. Took another set of XL, all chic) if there would be a back of the Cape longer, then I would be generally happy
ПОСЫЛКА: Продавец обработал и выслал заказ через пару часов после оплаты. В Ульяновск посылка прибыла на 3-тий день, курьером на дом. Что тут ещё сказать? Отлично просто. ПИЖАМНЫЙ КОМПЛЕКТ: Ну очень хорошая пижамка. Сшита не без косяков, но они настолько мелкие, что придираться даже не хочется (в двух местах торчало по одной ниточке из шва). Ткань синтетика, но настолько приятная к телу и комфортная, что я не засчитываю это за недостаток. На рост 178 и размер 46 взяла XL, чтобы было посвободней. ИТОГ: Изделие и продавца рекомендую. Сама же закажу ещё пару комплектов пижам в этом магазине.
Super delivery to Vladimir 5 days. Quality is excellent
Моя первая покупка здесь, и я ею очень довольна. Отличная пижама!
Красивый и удобный комплект. Ткань очень приятная, прохладная. На 92-72-96 хорошо сел XL, шорты и штаны свободные, не перетягивают.
Excellent pajamas, but very much sat down after washing. On the Size XS-s took XL and did not lose.
отличного качества. быстрая доставка
Gorgeous!!! Sooo fast!
5 Stars! Delicate cotton, bright pattern, size is the same! For this price of 4 chic items is the kind of AliExpress I want!
Very satisfied, the order reached Kursk in 6 days, brought the courier home. This is the fastest shipping! I did not communicate with the store. The fabric is very pleasant, it looks like viscose. The print is bright, well printed, I will order in a different color necessarily.
Everything is chic, delivery in 5 days. 46-48 took XL, came up idially