There is no box for this item , please notice that .
For Russia customers ,please write down your full name ,if you are not full name ,you will can't receive your package in your country.
Please pay attention : If you want to track your parcel .please choose Epacket or Aliexpress standard shipping or other exprsss.China Post Ordinary Small Packet Plus tracking information Not available !
For sock's size ,it fit EU 39-44 & 44-48. US size 7-9.5& 9.5-11.5 .
Sellling Points to Show
Processing time & Shipping time
1.processing time:2-5 working days
2.Shipping time:15-25 days
If you are not satisfied with your item,you can exchange the item,but the buyer is reponsible for all further shipping fees.
If you wish to exchange defective or incorrectly shipping items,you can do as this:
a.Email to us within 7 working days of chat with us by Trade Manager.
b.Send photo to us about the problems of the items or something else details.
c.Return the item to us with tracking number,then we will delivery the right item to you immediately.
Note:The buyer should make sure that the items returned are in their original conditions.
1. You satisfaction and positive feedback is very important to us.Please leave positive feedback and 5 stars if you are satisfied with our items and services.
2.If you have any problems with our items of services,please feel free to contact to us first before your leave negative feedback,a negative feedback can not slove anything,thank your for your kind understand.We will do our best to solve any problems and provide you with the best customer services.
3.Next order,we will give you the best price or discount.
Q: Can I return or cancel the order if I change my mind?
A: Please cancel order before we send the goods to your address, and you can return the goods if you don't like it .
Q: How can I make sure I order the correct size and fit?
A:Please check the size carefully before making payment , and pleaase fell free to contact us if you have any questions.
Q: Will my order exactly match the color I see on your website?
A:There might be a slight difference between the actual goods' color and what you see in the photo depending on your computer monitor's display settings.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of My Fashion Chance (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://myfashionchance.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.